Reviews

The owner, Bruce explained what was needed to be done and at what cost up front. My car had multiple problems and he and his crew repaired them all in a short period of time. It good to know that there is a place where I can take a car for repairs and get the job done right !! Have been there several times before and will probably be there again in the future, keeping things up and running !!

Very happy with Gerry’s service. I have a 1980 triumph spitfire that I know is well cared for because Bruce knows these cars inside and out. Highly recommend.

Hi Kate, I’m glad we could help get your Spitfire fixed and back on the road. You have a special car and I’m sure your dad would be happy you’re enjoying it. Thank you-Bruce

- Gerry's Service

I brought my car for Gerry’s service because I trust they will fix the problem for a reasonable price

I’m very thankful to have found Gerry’s. They not only agreed to take a look at my car, they resolved the issue and were completely transparent about what was being done and how much it would or could cost. Open and honest transactions are much appreciated, in my book. I will definitely look for them the next time I need service.

Hi Mark, my staff and I work very hard to do the right things. We’ll look forward to helping you again in the future.

- Gerry's Service

Excellentvservice. Prompt and accommodating

Troy, good hearing from you. We hope you are enjoying that awesome classic car!

- Gerry's Service

Great job at a fair price. Mechanics are knowledgable and confident in their work.

Car was repaired on time.

Car was completely repaired and delivered on time

David, i’m glad we are rent a tight deadline for you. I hope you’re out enjoying the car.

- Gerry's Service

Bruce and his team have always provided great service no matter what they were repairing. Quality work and fair pricing! Will always recommend them to others!

Thanks, Mark we look forward to seeing you in the future

- Gerry's Service

Thank you so much for “rejuvenating” our 1976 TR6! It hadn’t been on the road since Covid and we knew it needed some serious work to be road worthy. Your attention to detail and dedication in getting it back on the road for us is very much appreciated! It is apparent that top notch service is your specialty… you guys are the best! Thanks again! Kevin Janiga

They were wonderful! I’m going to Gerry’s for all my auto service and repairs from now on.

Hi Joe, we are looking forward to seeing you in the future thank you so much

- Gerry's Service

Very professional, car was ready on time. It has taken me a long time to find a repair place that I trust; Gerry’s is now my forever repair shop.

Thank you, looking forward to helping you in the future

- Gerry's Service

Excellent service! Very happy and only place for trusted service competent people and detailed information 😁

Oscar, as always, it’s a pleasure to help you with your automobile, and we look forward to seeing you in the future

- Gerry's Service

New to the area and love having a service garage so close. Great experience for an oil change and helpful recommendations. Special thanks to Dan for going the extra mile.

Sara, welcome to the area and thank you for choosing our business. We look forward to helping you in the future.

- Gerry's Service

AppreciateThe review, thank you

- Gerry's Service

Competent, friendly staff, thorough analysis and repair work. I have been going here for a few years now, and I am always happy with the results. Highly recommended.

Dan, as always, it’s good seeing you and helping you with your Automotive needs Look forward to your next visit

- Gerry's Service

Fast, fair price and excellent service! I'd definitely use their services again.

Hi Sandy, I’m glad you were satisfied with our service. We look forward to seeing you in the future.

- Gerry's Service

As always, my car was serviced perfectly. Very happy with the experience

I have been searching for a very long time for a very high-quality thorough automotive repair facility and I have finally found one with Gerry”s automotive. From dealing with the owner Bruce to working with his wonderful staff of Melissa and Dan and Lucas and Joe everything was outstanding! I was pleased with the attention to detail and The knowledge and expertise of the owner and staff. As the old saying goes money goes where money is treated best and I felt treated very well here. A+

Stephen, it was nice meeting you and helping you with your automobile. We really appreciate you coming the distance you did they have a service your car. Thank you

- Gerry's Service

Very knowledgeable and repairs done in a very reasonable amount of time. Professional, courteous and friendly.

Bob Appreciate the nice comments in the review, we will look forward to seeing you in the future

- Gerry's Service

Great service, helpful and personable staff..highly recommend!

Connie, i’m glad we could get your sprite fixed and back on the road so you can enjoy the summer weather

- Gerry's Service

A poor experience here. Uncooperative in working with me on price for a light issue. I will never return. Beware.

Hi Tom, Sorry we were not able to fix your car for as cheap of a price as you wanted. In your case, we were presented with an automobile that you told us the lighting system was damaged by yourself and parts of the interior were disassembled and had to be glued back together. You also told us you had the car at another Shop, who couldn’t figure out what was wrong with the lights. Once we properly diagnosed the car, Our estimate was to cover whatever we might run into when repairing the lights and fixing the wiring in the car. It was a worst case scenario estimate. Certainly if repairs went easier Or were completed in less time the final cost would’ve been adjusted down from there. I can assure you if we were authorized to repair your lighting problem Your car would’ve been professionally repaired, correctly the first time. Unfortunately, it is very difficult to offer high-quality service and barter or negotiate pricing before the job starts. In the end, we are only looking to be compensated for our time and energy used to properly repair the automobile. We understood that you have a Shop who works on your car very inexpensively and has been passing your car for NYS inspection with lights that aren’t working properly or other problems for a number of years unfortunately, we just don’t work that way.

- Gerry's Service

Reasonably priced, very informative and great communication. Excellent job documenting there work performed and price breakdown.

I’m glad we could help you out, look forward to seeing you in the future

- Gerry's Service

I've been using Bruce and his crew for years. They're great to work with and they know their stuff!

My Subaru is having intermittent electrical issues. Although the auto was uncooperative they tested and tried every day for a week. I came away feeling they gave it their best shot

Patricia, thanks for the nice review. We are certainly working hard to get to the bottom of your problems.

- Gerry's Service

appreciate the review not sure why it’s three stars. If you have any concerns, please reach out to us.

- Gerry's Service

Bruce and everyone at Gerry's Service are very knowledgeable and great to work with.They rebuilt my 650 Holley carburetor on my 72 Pontiac Gran Prix and did a nice job. Thanks to everyone at the shop.

Terry, I’m glad we were able to take care of your beautiful Pontiac and having perfectly running down the road

- Gerry's Service

I've been a client of Gerry's Service for some time now and the level of service is outstanding from initial phone call to pickup. Communication is outstanding and job is done as prescribed...always!

Ed, great seeing you. I’m glad my staff and I could help you out.

- Gerry's Service

I have an older Alfa Romeo that required difficult diagnosis. Bruce and the boys were able to handle it like the professionals that they are. They sorted through the car and did a wonderful job Getting the car inspected and back on the road I highly recommend their patience and professionalism

Working with classic cars can have its challenges, we take a lot of pride in bringing classics back to life and making sure their owners can drive safely and enjoy them.

- Gerry's Service

Good sevice

Incredible owners. They definitely know what they are doing. Best place to bring a classic car in the williamsville area!

Nick always good seeing you and Pinky!

- Gerry's Service

Oof! I love this place, but they could not figure out what was wrong with my car and sent me to more qualified mechanics at the dealership

Kim, we are very sorry we were not able to help your problem. Normally we are very good with diagnostics, yet we know our strengths and limitations and sometimes it’s just better for our clients that we refer them to someone who can help better then we can.

- Gerry's Service

These guys have my complete respect and trust. Every step in the repair of my Jaguar, Melissa or Bruce was informing me of the diagnosis and process. I mean every step of the way. Any car repair issue i have in the future that i can’t repair myself, I’ll be utilizing Gerry’s Service.

Outstanding experience from an honest, knowledgeable, and fairly priced car service provider. I appreciated the quality of the work done on my F-Type S as well as the recommendations made for future services both done without the upselling of unnecessary work as too often done at many dealerships. One look at the high end cars being worked on as well as those outside in their parking area was indicative of the trust that they have earned in WNY. Gerry’s Service should be at the top of everyone’s car care shortlist.

Hi David, I appreciate you taking the time to leave your kind words in the review. My staff and I work every day to do the best possible for our clients and their automobiles. We look forward to helping you in the future thank you

- Gerry's Service

The quality of work is outstanding. It’s always a pleasure doing business with Bruce and Dan.

Great service and very fair.

Could not get there for appointment but they squeezed me in when I got there. It was very much appreciated

Good efficient service. Knowledgeable staff.

My family has been taking cars to Gerry's for more than three decades! They're honest about what work truly needs to be done, and what you can wait on. They also have great seasonal deals (spring and winter tune-ups are great options), and whether you're talking to Bruce, the owner, or one of his empoloyees, everyone is helpful and kind. It's almost like visiting friends! I would definitely recommend Gerry's over any other auto service in the area. You know you're going to get a fair price, and great service!

Lindsey, it’s always great seeing you and catching up. Thank you, for your kind words, you and your family are always great to work with!

- Gerry's Service

They fixed my truck. They were extremely fast. They ordered the parts and had them installed in less than 24 hours.

Tim, good seeing you! Glad we could help Thank you

- Gerry's Service

Bruce and his entire team did a spectacular job restoring my ’99 Celica convertible to its former glory. I really value honest, conscientious, & thoughtful service, and I was very impressed by my interactions with Bruce. He gave me all the options for the essential work & let me know exactly what could wait. I’d been worried about whether they’d even be able to find all the right parts (especially after trying to track them down myself), but because they’re the go-to shop for classic cars, Gerry’s has a great network for sourcing (and they can get creative when they need to). It’s not an exaggeration to say they effectively reset the clock by 25 years on my car. I didn't really trust its reliability before, but now I can’t wait for the spring weather to get here! If you’re looking for a shop that treats your vehicle like their own and operates with real integrity, look no further... I can’t recommend them highly enough!

Exceptional customer service could not be happier and my car drives great

Zach, glad we could help make your car safe again

- Gerry's Service

Gerry's went the extra mile and found the damaged wire in the large bundle of wires going through the firewall into the dashboard. The diagnostic codes did not give much of a clue to the cause of the error that disabled several safety features, but Gerry's did not stop, they found the root cause and fixed the issue.

I was referred to Gerry’s by a trusted source and was very happy with the detailed explanation of the service items and timely follow up after resolving a check engine light issue.

Jon, i’m glad we were able to help and you were satisfied

- Gerry's Service

My inspection, oil change, filter change, battery replacement, tire rotation, and wiper blade change were efficient and fast. Reasonable prices and friendly service as always.

Thanks Steve

- Gerry's Service

Service was good for my son's BMW 3 but lying about transfer case oil change is really bad! We agreed price of 280 dollars for the work and I even gave them VIN number to make sure they know which car we are talking about. Later in I got a call from the manager telling me that he was thinking the car had 6 cylinders. He was claiming that 4 cylinder transfer case oil change price is almost 500 dollars! I did approve the cost because the job needed to be done Later on I did talk with several people including BMW to find out that these people were lying! Good work, nice people but not honest! Not the way to start business with me! Osmo

Osmo, my apologies for any confusion here. There was definitely some confusion as when we spoke to set the appointment you indicated the vehicle had a 6 cylinder engine, consequently when the vehicle came in and we found it was a 4 cylinder turbo we quoted you an updated estimate before doing any work giving you the option to decline the service if you didn’t want to do it or felt it was too costly. As I advised you the service you requested was maintenance and did not need immediate attention so you certainly had the option to take the vehicle and explore other pricing if you were not satisfied with the quote or estimate. It appears you were satisfied with the other services that you requested from us.

- Gerry's Service

Ben, thanks for the five stars. I’m glad we could help you.

- Gerry's Service

We are very pleased with Gerry's Service. We called for an estimate and they did some research and called back with a ballpark number that afternoon. In comparison, we called the dealer & were told that we'd have to bring the car in and it was $190 per hour to diagnose the problem. There wasn't much to "diagnose". Our dog snapped the windshield wiper control off at the steering column. Gerry's did the work quickly & for less than the estimate. They were great!

Thank you for the nice review. We certainly try hard to do the right things.

- Gerry's Service